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Frequently Asked Questions


You can bring some bottled water with you or use a disinfecting wipe . If you don’t have either, simply wipe it clean with toilet paper, reinsert and clean later.

No. When inserted correctly, the cup shouldn’t leak at all if it’s not completely full (and presuming you have the right size).

The material of the Fairy Menstrual Cup is tested to last for years. We recommend that you replace it if the material starts getting sticky or cracking.

Yes! Beside It is 100% Safe and Much better than pads. we’ve consulted with several gynecologists’.

According to several gynecologists, the short answer is: yes! Just make sure to break the suction seal before removing the cup.

If you do it correctly and carefully, it shouldn’t. Virgins may have some discomfort at first, but that goes away. Your vagina can expand to fit the male anatomy or a baby’s head, and the cup is smaller than both of those things. When you put it in, you can wet it with water or water-based vaginal lube, to ease the insertion. When you pull it out, you squeeze the bottom to break the seal, then gently ease it out of your body, keeping it in an upright position as it comes out.

They may be wonderful, but because of their long-lasting nature, they (for obvious reasons) do not pull in as many repeat sales as a disposable product company… So most cup manufacturers stick to just the internet, their websites, and word-of-mouth for sales. Furthermore, Fairy Menstrual Cups cannot be made in large masses, in factories. Most cups have to be made in a sterile, sometimes surgery-quality rooms. So they have to be specially ordered. The companies are also fighting a VERY tough battle– introducing something new and different, to a world full of women who have only known disposable products for nearly 100 years. When a woman purchases a cup, it will last for years and years. They cost around 7$ at Fairy Menstrual Cups . But because the cup lasts so long, there will not be a repeat purchase for quite some time. For these reasons, we don’t see much of them, outside of health food stores, or the internet. But still, they are wonderful products!

No, not with the traditional, reusable cups. These cups are worn low in the vagina, and will get in the way

Not if you insert it properly, and empty it before it gets too full. After you insert the cup, you need to twist and pull down slightly to make sure it pops open and forms a good seal. It takes some practice, but once you get the hang of it, you shouldn’t see any leaks. You can also wear a cloth panty liner the first few times you try it, just in case you are not yet confident.

Most women cannot feel it if its inserted correctly, especially if they trim the stem away (but only trim as much as is necessary). Others are slightly aware that the cup is there, the same way they are aware that a tampon is in. But the cup is soft and as long as you have a good size  for your needs, and its inserted correctly, it should not hurt.

Fairy Menstrual Cups have not been associated with TSS.

We can use up to 10 years with proper use and care, but recommended is  2-5 year as a precaution, due to the nature of the product. 

No, the hole you urinate/pee from (the urethra) and the vagina are not the same hole. So the cup will not get in the way, or fall out.

Remove and empty it the same way you would at home, but bring some bottled water and/or a wet paper towel in the stall with you for rinsing/cleaning.  Then reinsert it. You can give the cup a good wash after you get home.

Yes you can use! but It is recommend contact to our Team for proper assistants about Menstrual Cup.

Fairy Menstrual Cups have been approved for the collection of menstrual fluid only, as directed, and are not recommend for any other use, or collecting any other fluids.

Yes, Fairy Menstrual  cups are made of medical grade silicone,  (the same material used to make catheters in hospitals). 

– It is recommended, at least once a month. You should of course wash the cup daily with mild, perfume-free or genital- safe soap, and hot water.  You can rinse first with cold water just to get the blood off and prevent stains, then wash with hot water and soap.  Try to do so each time you empty it.  

A cup should always be  cleaned in the recommended way.  If you cannot boil your cup, you can check the website for tips on other methods of cleaning and sterilizing. Or Contact Fairy Menstrual Cups Live Chat team.

– It depends on your flow– all women are different. If you have an average to heavy flow, the cup should sit well for 3 – 10 hours, depending on how heavy it is. Some women with a very light flow (or on a light day) can go as long as 12 hours.  Never go longer than 10-12 hours without emptying and washing your cup.

After you have cleaned your cup, store it in the cloth pouch it comes in.  If you don’t have one, simply store it in a clean cloth sack, which provides air flow.  DO NOT store the cup in a plastic container or plastic zip bag, as this can cause mold.

Fairy Menstrual Cups have not been associated with TSS.  TSS is a sickness caused by the bacteria that can grow inside absorbent materials, like tampons. It is dangerous, and can be deadly! If you are currently using tampons, you need to be aware of the symptoms of TSS which are: Severe flu-like symptoms such as muscle aches and pains, stomach cramps, a headache, or a sore throat. Sudden fever over 39°C (102°F). Vomiting and diarrhea. Signs of shock, including low blood pressure and rapid heartbeat, often with light-headedness, fainting, nausea, vomiting, or restlessness and confusion. A rash that looks like a sunburn. The rash can be over several areas of your body or just in specific places such as the armpits or the groin. Pain at the site of an infection (if a wound or injury to the skin is involved). Redness in the nasal passages and inside the mouth.  If you think you may have TSS, please see a doctor, right away.   If you have ever had TSS before, speak to your doctor before using any internal products.

We understand the sensitive nature of a cup and try very hard to keep the packaging discreet. Although if you order a cup from outside your country, it will need to pass through security / customs, and words such as “sanitary product” may be stamped on by the postal service. But nobody will be able to “see” what it is.

Yes you can use. Cups is best for game then others products

Never insert straight up. The vagina tilts back toward the rectum, or tail bone. So angle that way. You can check to see if it is popped open by giving it a full rotating twist, and tracing a finger around the outside, to see if it feels round. Rotating should be easy, if its open. Some people cannot rotate it, and that’s ok.  If it has not popped open yet, use a finger to press the side of the cup in a bit and let some air in.

Small:  Suitable for women who have not given birth to child or woman upto the age of 25 years.

Large: Suitable for women who have given birth to a child or who are over the age of 25 years

You really should remove the cup before having sex– unless you are using the “Instead” brand. But with some products like NuvParing, the pill, the patch, or an IUD– they will not harm your cup. It is usually not recommended to use things like contraceptive gel or foam though (such as Conceptrol) with the cup, because not much is known about the effects of those chemicals on the silicone.

You should not use the cup while you are pregnant. The vaginal canal should always be kept clear during this time, even in early stages, for safety reasons.  Also because your ph levels are extremely sensitive due to the chemical changes in your body during this time.  Women are very prone to vaginal infections during pregnancy because of this, even if they are not doing anything differently.  So wearing something inside the vagina is not best at this time.

we will Destroy the Cup.

Yes. The pouches can be washed in the machine or by hand.

If you are often away from home, you can just rinse very well with plain water.  Or you might want to keep a small bottle of water and a bottle of perfume-free soap or feminine wash in your purse. You can also simply wet a paper towel before you go in the stall, and use that to wipe the cup clean.  Then give it a proper wash after you get home.

Most women will not have major problems with removal. But if you do, this is normally because the seal has not been broken. First try relaxing as much as possible. If that doesn‘t help, try squatting (which makes the vaginal canal shorter) or bearing down like you are having a bowel movement, to bring the cup closer to your reach Different cups work differently, but it will always take a little practice to get in and out.

You can, but you may need to be more careful than other women, during insertion and removal. The material is thick enough to where your nails will not damage it, but long nails may hurt the delicate skin in that area, if special care is not taken.

Surprisingly, this is something that many women attempt in less wealthy areas of the world. But we do not recommend this. Do not shear cup.

You can clean it as you would in a public restroom, just wipe it out with toilet paper, and wait until you are home to give it a proper wash.  Also, a person will eventually have to get drinking water from somewhere. The water you would drink, is the water you should clean your cup with. 

Yes! Although women with heavier periods may need to empty the cup more often, or choose a larger cup.

To prevent leaks, it is recommended that you empty your cup just before doing any such activities. When you are upside-down, the old blood will touch the skin above the opening of the cup. But traces of the same deposits touch your skin inside all day, as menstrual blood is fairly thick.

Absolutely! You may even find that it makes the uncertainty more bearable.  The versatility and comfort of the cup may come as a blessing during this time!

The cup is held firmly in place by the muscular walls and closed-end of the vagina. It also stays in via a light suction that is formed up inside.

Any water-based, glycerin-free vaginal lube is ok to use with the Fairy Menstrual Cup, and the bottle should tell you this information. Never use oil-based lubes, as oil is not very bio-compatable with the sensitive tissue environment of the vagina. Simply smear some lube around the outside of the vagina (applying it to the cup can make it slippery), and insertion will be much more comfortable. Lastly, the reason you should avoid glycerin in lubes, is because this is a sugar and may upset your vaginal ph levels, causing infection.

You should not use a cup for postpartum bleeding. Please wait until your doctor tells you it is ok to use internal vaginal products.

Your first couple of tries may be less than perfect, but with practice, most women are able to get it in and out, with no more mess that a tampon would cause.  Or none at all!

Most people can. You may need to find the angle that works best for you, however.  Also, please consult with your doctor before trying a cup.

No, not as long as you properly release the seal before pulling down. The cup is flexible. So as long as you squeeze the cup slightly to break the seal, or tilt it from left to right, your natural moisture will allow you to remove it. And it cannot get lost inside you, because it is trapped by the walls and the closed end of your vagina. You are sort of like a pocket up inside, there is nowhere for a cup, or anything else to go. If you have a long vagina, and you’re having difficulty reaching the cup, simply push down with your muscles, like you are having a bowel movement. This can shorten the vagina temporarily.

Most of them, yes. Be sure to do a little research, and select a good size for your needs. It can even be worn just before your period starts, to make sure you don’t get caught without protection.

Yes you can. But if you are having a very heavy flow day, you might want to set an alarm in the middle of the night, to empty it at least once.

Still have questions?